FAQ

Explore our most frequently asked questions about moving, packing, and junk removal services.

Frequently Asked Questions

Do you provide free moving estimates?

Yes. We offer free, no-obligation estimates based on the details of your move, including the size of your home, distance, and any specialty items or additional services you need.

How much does a move cost?

The cost depends on factors such as the size of your move, travel distance, labor required, and any packing or specialty services requested. Contact us for a personalized quote.

Do you charge hourly or flat rates?

We offer both hourly and flat-rate pricing depending on the type of move. We’ll explain your pricing upfront so you know exactly what to expect.

Are there any hidden fees?

No. We believe in transparent pricing and clearly explain all charges before your move begins.

Do you require a deposit?

Some moves may require a deposit to reserve your date and crew. Any required deposit will be discussed before booking.

How far in advance should I book my move?

We recommend booking as early as possible, especially during weekends and busy moving seasons. However, we also accommodate last-minute moves when our schedule allows.

What areas do you serve?

We proudly serve the greater St. Louis metropolitan area and surrounding communities, including St. Charles County and nearby locations.

Do you offer local and long-distance moving?

Yes. We handle both local moves and long-distance relocations, helping customers move safely and efficiently.

Do you move apartments, homes, and businesses?

Absolutely. We provide moving services for apartments, houses, condos, offices, and many other types of properties.

Do you provide packing and unpacking services?

Yes. Our team can professionally pack your belongings, unpack them at your destination, or provide partial packing services based on your needs.

 

Can you supply packing materials?

Yes. We can provide moving boxes, tape, wrapping materials, and other packing supplies upon request.

Do you offer labor-only moving help?

Yes. If you already have a rental truck, trailer, or storage container, we can provide professional movers to load or unload it.

Will your movers disassemble and reassemble furniture?

Yes. We can disassemble and reassemble many common furniture items as part of your move when needed.

Do you protect furniture and your home during the move?

Yes. We use professional moving equipment and protective materials to help safeguard your furniture and property throughout the moving process.

Can you move heavy or specialty items?

Yes. We can often move large and heavy items such as pianos, gun safes, fitness equipment, and other specialty belongings. Be sure to mention these items when requesting your estimate.

What items cannot be transported?

 For safety reasons, customers should not pack hazardous materials, flammable liquids, explosives, firearms, ammunition, propane tanks, or illegal substances. We also recommend transporting important documents, medications, and valuables personally.

Are you licensed and insured?

Yes. We operate professionally and carry insurance to help provide peace of mind during your move.

What happens if an item is damaged?

While we take every precaution to protect your belongings, if damage occurs, we encourage customers to notify us promptly so we can review the situation and address it appropriately.

Do you offer same-day or last-minute moves?

When availability permits, yes. Contact us as soon as possible, and we’ll do our best to accommodate your request.

How can I get the most accurate estimate?

Provide details such as your current and destination addresses, home size, inventory, stairs or elevators, specialty items, and whether you need packing services. The more information you provide, the more accurate your estimate will be.